This free online branding course explores the concept of brand personality and explains how it affects customer loyalty. Customers show loyalty towards particular brands for a number of reasons. One reason could be that customers perceive a particular brand to have ‘human’ characteristics they can connect with. In this branding course, we explain how to evoke customer affection and loyalty towards your brand. We show you how to build a personal brand and promote it using the media. The course also demonstrates how to transform your business through rebranding.
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | What You Will Learn In This Free Course • Identify ways to approach media outreach • Outline the steps taken to build your personal brand • Explain how ‘brand authenticity’ affects customer loyalty • Describe the processes involved in rebranding • Discuss how rebranding can transform your business • Recall the steps to be taken when customer service mishaps occur |
| Course Code | 5448 |
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