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Office Administration for Business, Legal and Medical Practices

Course ID: 143383
Dublin College Dun Laoghaire
Dublin
One year full time
50.00
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Course Content

Duration

This is a Full-time one-year course which runs from September to May.   Exact details of the timetable will be given out to students during the induction process before class commencement in September.

Overview

This course will equip students with an exemplary standard of administrative skills, encompassing business, legal, medical, and essential IT skills for the contemporary workplace. Students gain a range of transversal skills such as organisational, interpersonal, and communication skills, which are sought after by employers. Through the Legal Practice and Procedures module, students are given an overview of legal structures in Ireland, its court system, and branches of Civil and Criminal Law, which will enable them to progress to work as a legal administrator. The Medical Terminology module equips students with the knowledge, skills, and competence in the use of such terminology, enabling them to work in a medical receptionist or administrator role in a medical practice, clinic, or hospital context.

Students will acquire proficiency in modern office technologies and a minimum speed of 25 WPM, enabling them to carry out effective office administration roles. This course has a strong record of sending graduates into direct employment.

The course is aimed at:

  • School Leavers
  • Those who have been in the workforce before, but now need to update and develop new skills
  • Those who wish to acquire IT skills for the first time
  • Those who wish to defer a college place to improve their IT skills
  • Those who wish to acquire the necessary skills to work from home

Entry Requirements

One of the following:

  • Leaving Certificate (LC Established, LCVP, LCA) or equivalent
  • A Full Level 4 QQI/FETAC Award (or equivalent)
  • Mature Applicants (aged 21 or over) - appropriate experience will be considered in lieu of formal qualifications. Note: Mature applicants may be entitled to VTOS funding. For details about VTOS, please contact the college.
  • Applicants whose first language is not English require level B2 competency on the CEFR language framework. Applicants may be required to undergo English language testing to establish their language competency.

Course Modules

  • Information and Administration
  • Word Processing
  • Text Production
  • Reception and Frontline Office Skills
  • Legal Practice and Procedures
  • Medical Terminology
  • Customer Service
  • Work Experience
  • Spreadsheet Methods
Certification
  • Level 5 QQI Award Office Administration (5M1997)

Special Features

We have established direct communication routes with small and large organisations, including PricewaterhouseCoopers (PwC), one of the 'big four' global finance institutions, who partner with us so that we receive live information about job vacancies, for which our graduates will be encouraged to apply. After you graduate, you can choose for your details to be held on a database, and you will be contacted when a vacancy arises.

This course is supported by FIT, which offers students the opportunity to acquire essential skills to gain employment. Students are given training in job interview techniques and CV preparation.

All Dublin College Dun Laoghaire students are provided with an M365 account, which gives them access to the tools and resources needed to deliver assessment work while attending their course. M365 Apps include Word, PowerPoint, Excel, Outlook and OneDrive.

Work Experience

Students will be required to undertake a period of work placement in an organisation connected to their vocational area during the academic year.  Work Experience is mandatory for all of our full-time Level 5 courses. Students are required to source their own work placement, but will be assisted in this by the work experience teacher.  The work placement is usually for a period of 10 days or a minimum of 60 hours.  Students usually find the work experience element of the course to be invaluable, and should bear in mind that a successful work placement can sometimes lead to further opportunities.

Additional Information

Assessment

Assessment techniques will be used to assess the knowledge and skills that students will have achieved on successful completion of modules:

  • Student Record
  • Portfolio/Collection of Work
  • Assignments
  • Examinations - Written or Practical
  • Project

A full major award is granted on passing the relevant eight components.  On successful completion of each component, you will be awarded a pass, a merit, or a distinction grade. See www.qqi.ie for more details.

Progression Opportunities

 

Elsewhere: Graduates are eligible to apply through the CAO and/or the Higher Education Links Scheme for entry to year one of a range of higher certificate and degree programmes, at Universities, Institutes of Technology, and Technological Universities using their full QQI Level 5 major award. Places are not guaranteed and are subject to students meeting certain criteria.  It is the students' responsibility to consult with the relevant HEI for information on the admissions process and any specific entry requirements. Students may also refer to the individual HEI prospectus or may also refer to the QQI FET section of the CAO website. www.cao.ie

Examples of CAO progressions are listed below.

Progression Examples

BA Arts (DN520)

BA Humanities (DN530)

BSc Social Sciences (DN700)

BSc Psychology (DN720)

BSocSC Social Policy and Sociology (DN750)

BSc Economics (DN710)

University College Dublin - www.ucd.ie

BA Arts (MH101)

BA Psychology (MH106)

Bachelor of Social Science (MH107)

Maynooth University www.nuimaynooth.ie

BA (Honours) Human Resource Management (NC005)

BA (Honours) Business (NC009)

BA (Honours) Psychology (NC010)

BA Accounting and Finance (NC022)

National College of Ireland - www.ncirl.ie

BA International Relations (DC231)

BCL Law and Society (DC232)

Dublin City University - www.dcu.ie

BSc Auctioneering, Valuation and Estate Agency (TU731)

BA Hospitality Management (TU745)

Technological University Dublin (City) www.tudublin.ie

Career Paths

Graduates find employment in medical practices, law firms, payroll/accounts departments, and business organisations of all sizes, public and private.

Dublin College Dun Laoghaire partners with DAC Beachcroft, an international law firm, to provide work placements and guide them in finding their ideal job.

Course Details

Course LocationDublin
Location PostcodeCo. Dublin
Course TypeClassroom Based
Course QualificationLevel 5 Certificate
Awarding BodyQQI
Awarding Body DetailsLevel 5 QQI Award Office Administration (5M1997)
Course Start Date14th September 2026
Course End Date28th May 2027
Course DurationOne year full time
Course TimeThis is a Full-time One Year course which runs from September to May.
Course Fee50.00
Entry RequirementsOne of the following:
• Leaving Certificate (LC Established, LCVP, LCA) or equivalent
• A Full Level 4 QQI Award (or Equivalent)
• For Mature applicants (aged 21 or over) - appropriate experience will be considered in lieu of formal qualifications are welcome. Note: Mature applicants may be entitled to VTOS funding. For details about VTOS, please contact the college.
. Applicants whose first language is not English require level B2 competency on the CEFR language framework. Applicants may be required to undergo English language testing to establish their language competency.
Career PathGraduates find employment in medical practices, law firms, payroll/accounts departments and business organisations of all sizes, public and private.

Dublin College Dun Laoghaire partners with DAC Beachcroft, an international law firm, to provide work placements and guide them in finding their ideal job.
Course Code5M1997

Course Provider

Dublin College Dun Laoghaire

17 Cumberland Street, Dún Laoghaire, Dun Laoghaire, Dublin, Republic of Ireland. Eircode: A96 EP44

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