Learn how to prevent loss and crime in a retail environment with this retail technology and security management course. This free online Retail Management course teaches you about retail technology and security. In the retail market today there are many technologies available for the prevention of stock loss, the maximisation of sales, and improving customer service experiences. This free online course will teach you about the use of innovative retail technologies like RFID (Radio Frequency Identification Devices) and Customer Relation Management (CRM) systems.
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Describe the various key advancements in retail technology • Define and describe the uses of radio frequency identification (RFID) • Define and describe the use of Customer Relationship Management systems • Explain how shoppers use their mobile phones before purchase • Compare and contrast the advantages and disadvantages of technology in retail • List the information that employers should ask for on a job application form • Discuss the benefits of hiring security • Describe practices and procedures that can help prevent retail crime • Explain the measures that should be taken in the event of a crime • Describe how retail employees should cope with aggressive customers and customer complaints |
| Course Code | 992 |
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