Study the responsibilities of travel agents and consultants within the tourism industry in this free online course. This free online course examines the roles and duties of a travel agent in the tourism industry. Explore the two main types of travel agencies and consider why travel consultants must adapt to and utilise new technologies to remain financially viable in the tourism industry. Learn the foremost principles and practical techniques for building a professional career in travel retailing, travel agency and travel consulting. Enrol now!
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Discuss travel and tourism • Identify the components of tourism products, services and goals • Describe travel agents and assess their significance in future travel retailing • Discuss the types and models of customer relationship management (CRM) • State the importance of human resource management (HRM) and strategies in tourism development • Explain the importance of crisis management, sustainable development and public awareness in tourism |
| Course Code | 415 |
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