This practical QQI Level 5 module is designed to equip learners with the essential skills needed to work confidently in administrative roles across a wide range of organisations. It focuses on building strong business knowledge, effective communication, and the ability to support day-to-day operations in a professional workplace.
Learners will:
Understand how organisations are structured and how different departments interact.
Explore how internal communication and teamwork contribute to effective operations.
Learn how external factors such as the economy, legislation, and business environments impact organisations.
Study key management functions and the role of Human Resource Management in recruitment, training, and development.
Examine quality systems, customer satisfaction standards, and compliance requirements.
Develop an understanding of business finance, including funding options and financial controls.
Learn to plan, run, and document business meetings effectively.
Build confidence in using ICT and business technology to support administration tasks.
Strengthen workflow skills and process a range of business documentation.
MIDAS Learning is a QQI-accredited training provider offering comprehensive, tailor-made solutions for individuals seeking to upskill and for businesses striving for excellence. They deliver flexible, engaging courses in Business, Administration, Management, Leadership, and IT, always integrating personal and professional development through dedicated coaching for every client. Renowned for training tutors and coaches in their areas of expertise, they collaborate on each project to build robust training, coaching, and succession planning initiatives. Experience real-world impact and lasting success with MIDAS Learning.
