Amadeus (GDS Travel Booking Technology) QQI L6 NEW

Participant Profile:
This module is designed to enable learners to gain an in-depth knowledge of a Global Distribution System (GDS ) and relevant travel technology systems to enable them to create Booking Files for airline customers to an advanced level. NOTE This is a classroom based course NOTE: Skills to Advance funding is available for eligible applicants in employment to up skill. Contact mulgravesta@lcetb.ie for more information.

Programme Description:
• Examine the GDS software and functions • Examine the difference between a direct and indirect link including distinguishing between the different link indicators • Examine what airline threshold means in an availability display • Analyse a booking file being created in Viewdata • Examine the difference between Viewdata and Focalpoint • Communicate effectively with passengers and travel industry staff • Use common GDS terminology and abbreviations • Sign on and off the GDS to include the main features in a sign on complete • Extract information from different types of availability displays to include differentiating between numeric and alpha display • Identify the key elements associated with reservations including class of service available for sale, carrier specific display, five levels of sell, fare types and class codes in availability displays and the different status codes available in a booking file • Identify Special Service Requirement (SSR) codes • Convert sales enquiries into booking files to include retrieving and changing booking files, segment insertion and reordering segments • Evaluate the development of e-ticketing systems and their use from both the customer and airline perspectives • Extract fares and information from FareBank and utilise it in conjunction with the GDS • Use the mandatory fields required to create a booking file, including changing an alpha display to a numeric display, building booking files for a wide range of customers • Calculate flight times using the timetables in the GDS , flying time and ground time on transfer connections and local time and date for different parts of the world • Carry out a range of actions in the GDS to ensure efficient and effective use of the system from both customer and airline perspectives.